This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.
Any personal information received will only be used to fulfill your donation or to fill your order. We will not sell or redistribute your information to anyone.
Valley Village is committed to ensuring that no person is excluded from participation in, denied the benefits of, or subjected to discrimination in its services based on race, color, or national origin, in accordance with Title VI of the Civil Rights Act of 1964.
In addition to Title VI protections, Valley Village also prohibits discrimination based on sex, age, disability, religion, medical condition, marital status, or sexual orientation. We uphold these commitments by ensuring equitable access to all programs and services.
If you believe you have been subjected to discrimination under Title VI, you have the right to file a complaint. Below are resources with further details on your rights and the complaint process:
Notifying the Public of Rights Under Title VI
Discrimination Complaint Procedures
Title VI Complaint Form
Español
Notifical al público de los derechos bajo el título VI
Procedimientos a una denuncia de discriminación
Formulario de Queja Título VI
Your payment and personal information are always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all your personal information, including credit card numbers, name, and address, so it cannot be read online.
Valley Village provides transportation services exclusively for our clients and is committed to ensuring they can fully access and benefit from them. In compliance with the Americans with Disabilities Act (ADA) (49 CFR § 37.169), we offer reasonable modifications to policies, practices, and procedures to accommodate the needs of our participants and residents.
We recognize that some individuals may require modifications to fully access our program, and we will make reasonable accommodations based on each client’s specific needs.
